1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and swn99 ("swn99," "we," "us," or "our") governing your access to and use of the swn99 website, mobile platform, and all associated gaming services (collectively, the "Platform").
By registering an account, accessing the Platform, or placing any wager on swn99, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not use the swn99 Platform.
These Terms apply to all users of swn99, including players accessing the Platform from Manila, Cebu, Davao, Quezon City, Makati, and all other locations within the Philippines where access to swn99 is lawful.
2. Eligibility
To register and use swn99, you must satisfy all of the following eligibility requirements:
- Age: You must be at least twenty-one (21) years of age. This requirement is mandated by Philippine gaming regulations and PAGCOR guidelines. swn99 strictly enforces this requirement and conducts identity verification on all accounts. Providing false information about your age constitutes a material breach of these Terms.
- Jurisdiction: You must be physically located in a jurisdiction where online gaming is lawful at the time of play. It is your sole responsibility to ensure that your use of swn99 complies with all applicable laws in your jurisdiction.
- Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons under legal guardianship or those who have been declared legally incapacitated may not register.
- Self-Exclusion: You must not be subject to any self-exclusion order, whether imposed by swn99 or any other gaming operator or regulatory authority.
- Not a Prohibited Person: You must not be an employee, contractor, director, or officer of swn99, or an immediate family member of such a person, unless expressly permitted in writing by swn99.
swn99 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by swn99 may result in account suspension.
3. Account Registration
To access the full range of swn99 services, you must register a player account. The following conditions apply to account registration and maintenance:
- Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, email address, and mobile number. You must promptly update your account information if any details change.
- One Account Per Person: Each individual may hold only one (1) swn99 account. Opening multiple accounts, whether under the same or different identities, is strictly prohibited. swn99 may merge or close duplicate accounts and may withhold any balances pending investigation.
- Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. swn99 will never ask you for your password. Any activity conducted through your account will be deemed to have been authorized by you.
- Identity Verification (KYC): swn99 is required to verify the identity of all players in accordance with applicable anti-money laundering (AML) regulations and PAGCOR requirements. You may be required to submit a valid Philippine government-issued ID (e.g., PhilSys ID, passport, driver's license, UMID) and proof of address. Withdrawals may be withheld until KYC verification is complete.
- Account Suspension: swn99 reserves the right to suspend or close any account at its sole discretion, including where swn99 suspects a breach of these Terms, fraudulent activity, or where required by law or regulatory directive.
4. Deposits & Withdrawals
- Currency: All transactions on swn99 are conducted in Philippine Peso (PHP / ₱). swn99 does not accept foreign currency deposits directly.
- Accepted Payment Methods: swn99 accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be made available from time to time at swn99's discretion.
- Minimum Deposit: The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are as specified on the swn99 cashier page and may be updated periodically.
- Deposit Processing: Deposits via GCash and PayMaya are typically credited to your swn99 account instantly. Bank transfer deposits may take up to one (1) business day to process.
- Withdrawal Processing: Withdrawal requests are processed within the timeframes specified on the swn99 cashier page. swn99 reserves the right to conduct additional verification checks before processing any withdrawal.
- Own Funds: You may only deposit funds that belong to you and that have been obtained through lawful means. swn99 does not accept deposits from third-party payment sources.
- Inactive Accounts: Accounts that have been inactive for a period of twelve (12) consecutive months may be subject to an inactivity fee as specified in swn99's fee schedule. swn99 will provide reasonable notice before applying any such fee.
5. Bonuses & Promotions
- All bonuses, free bets, and promotional offers made available on swn99 are subject to specific terms and conditions, including wagering requirements, minimum odds, time limits, and game restrictions, as set out in the individual promotion terms.
- swn99 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that any modification will not adversely affect bonuses already credited to a player's account in a material way.
- Bonuses may not be transferred between accounts or exchanged for cash prior to the satisfaction of applicable wagering requirements.
- swn99 reserves the right to withhold or void bonus winnings where swn99 has reasonable grounds to believe that a player has abused the bonus system, including through the use of multiple accounts, coordinated play, or any other form of bonus abuse.
- In the event of any conflict between these Terms and the terms of a specific promotion, the specific promotion terms shall prevail with respect to that promotion.
6. Game Rules & Fairness
- All games available on swn99, including slots, live casino, sports betting, bingo, and sabong, are governed by individual game rules accessible within each game or game category.
- swn99's random number generator (RNG) games are independently audited for fairness and randomness. Live casino games use physical equipment operated by trained dealers and streamed in real time.
- In the event of a technical malfunction or disconnection during a game, swn99's system logs will be used to determine the outcome. swn99's decision in such matters is final.
- swn99 reserves the right to void any bet or game round where swn99 has reasonable grounds to believe that the integrity of the game has been compromised.
- Sports betting markets are subject to settlement rules as published in the swn99 sportsbook. swn99 reserves the right to suspend markets, void bets, or delay settlement where required by the circumstances of a sporting event.
7. Prohibited Conduct
The following conduct is strictly prohibited on swn99 and will result in immediate account suspension, termination, and potential forfeiture of account balances:
- Providing false, misleading, or fraudulent information during registration or at any other time;
- Opening or operating more than one swn99 account;
- Using automated software, bots, scripts, or any other artificial means to interact with the Platform;
- Colluding with other players to gain an unfair advantage;
- Exploiting software errors, bugs, or vulnerabilities in the Platform;
- Engaging in any form of money laundering, fraud, or other criminal activity through the Platform;
- Attempting to reverse, charge back, or dispute legitimate transactions;
- Accessing the Platform from a jurisdiction where online gaming is prohibited by law;
- Allowing any third party to use your swn99 account;
- Any conduct that swn99 reasonably determines to be harmful to the integrity of the Platform or other players.
swn99 cooperates fully with law enforcement
authorities and regulatory bodies, including PAGCOR, in the investigation of any suspected prohibited conduct.
8. Intellectual Property
- All content on the swn99 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the property of swn99 or its licensors and is protected by applicable intellectual property laws.
- You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms.
- You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the swn99 Platform without the prior written consent of swn99.
- The swn99 name, logo, and all related marks are trademarks of swn99. Nothing in these Terms grants you any right to use swn99's trademarks without prior written permission.
9. Limitation of Liability
- The swn99 Platform is provided on an "as is" and "as available" basis. swn99 makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.
- To the maximum extent permitted by applicable Philippine law, swn99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.
- swn99's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your swn99 account in the thirty (30) days preceding the event giving rise to the claim.
- swn99 shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, government actions, internet outages, or third-party service failures.
- Nothing in these Terms shall limit or exclude swn99's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.
10. Privacy & Data
swn99 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on swn99, you consent to the collection and processing of your personal data as described in the Privacy Policy.
swn99 implements industry-standard security measures to protect your personal data, including SSL encryption for all data transmissions and secure storage of account credentials. However, no method of electronic transmission or storage is completely secure, and swn99 cannot guarantee absolute data security.
swn99 may be required to disclose your personal data to PAGCOR, law enforcement authorities, or other regulatory bodies where required by applicable Philippine law or regulation. For full details on how swn99 handles your data, please review the Privacy Policy.
11. Responsible Gaming
swn99 is committed to promoting responsible gaming among all Filipino players. swn99 provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.
- Age Restriction: swn99 strictly enforces the 21+ age requirement. Any player found to be under 21 years of age will have their account immediately closed and any deposits returned, less any amounts already wagered.
- Self-Exclusion: Players who wish to take a break from gaming may request a self-exclusion period through the swn99 responsible gaming tools. Self-exclusion requests are processed promptly and swn99 will take reasonable steps to prevent excluded players from accessing the Platform during the exclusion period.
- Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their swn99 account. Requests to reduce a deposit limit take effect immediately. Requests to increase a limit are subject to a cooling-off period.
- Problem Gambling: If you believe you or someone you know may have a gambling problem, swn99 encourages you to seek help. Please visit our Responsible Gaming page for guidance and support resources.
12. Termination
- You may close your swn99 account at any time by contacting swn99 customer support. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification.
- swn99 reserves the right to suspend or permanently close your account at any time, with or without prior notice, where swn99 determines that you have breached these Terms, engaged in prohibited conduct, or where required by law or regulatory directive.
- Upon termination of your account for breach of these Terms, swn99 reserves the right to withhold any account balance pending investigation. Where fraud or criminal activity is confirmed, swn99 may forfeit the balance and report the matter to the relevant authorities.
- Termination of your account does not affect any rights or obligations that have accrued prior to the date of termination.
13. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines. You agree to submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any dispute arising under or in connection with these Terms.
swn99 operates in compliance with PAGCOR guidelines and applicable Philippine gaming legislation. Nothing in these Terms is intended to, or shall be construed to, exclude or limit any rights you may have under mandatory provisions of Philippine consumer protection or gaming law.
14. Amendments
swn99 reserves the right to amend these Terms at any time. Where changes are material, swn99 will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.
Your continued use of the swn99 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may close your account in accordance with Section 12.
15. Contact
If you have any questions, concerns, or complaints regarding these Terms or the swn99 Platform, please contact our support team. Our customer support agents are available 24/7 and are ready to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
Email: [email protected]
Please note that email addresses on this page are provided for informational purposes only and are displayed as plain text. swn99 will respond to all inquiries within one (1) business day.